A custom SaaS for virtual mailboxes, LLC formation and Texas registered agent services
PostalNook is a virtual mailbox business founded by Useryze’s founder. We designed and built its custom platform, which connects store operators, customers and admins in one system.
- Client
- PostalNook
- Where
- Austin, Texas
- Website
- postalnook.com ↗
The challenge
What needed to change
Off-the-shelf mailbox software could not handle virtual mail, LLC formation and registered agent services together, or the workflow between the store and remote customers.
What we did
How we built it
- 01
Customer portal
Customers sign up, verify identity, view scanned mail and request forwarding, pickup or shredding from anywhere.
- 02
Operator tools
Store staff log, scan and fulfill mail with a workflow built for speed and accuracy.
- 03
Admin and billing
Plans, billing, compliance documents and reporting in one admin.
- 04
Business services
LLC formation and Texas registered agent services built into the same platform.
Where it stands
Results
- Platform live and serving customers
- Operators, customers and admins on one system
Tools and platforms
- React
- TypeScript
- Payload CMS
- AWS
Services used
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