JewelryLive

A white-label Ring Builder that turns online browsers into custom ring sales

Our white-label Ring Builder runs on both Robinson stores, letting shoppers design an engagement ring online and finish it with a jeweler in person. It is generating consistent sales for both.

Client
Marc Robinson and M Robinson
Where
Two jewelers, seven showrooms
Website
Private
Ring Builder on a jeweler website
Ring Builder on Marc Robinson Jewelers

The challenge

What needed to change

Engagement ring buyers research for weeks online, but most want to see and touch the ring before they buy. Jewelers need a way to capture that intent online and bring it into the store.

What we did

How we built it

  1. 01

    Design in 3D

    Shoppers pick shape, setting, band and diamond and see the ring in 3D.

  2. 02

    Capture the design and the buyer

    Saved designs, quote requests and appointment bookings capture the lead with every selection attached.

  3. 03

    Hand off to the store

    Leads go to the sales team in Podium with the exact design, so the first conversation starts where the shopper left off.

Where it stands

Results

  • Live on both Robinson websites
  • Consistent custom ring sales
  • Every lead arrives with the shopper’s design

Tools and platforms

  • Useryze Ring Builder
  • Shopify
  • Podium

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